NATE Cert.Mike Reyes
Lead Technician
24/7Emergency
Seattle · Bellevue · Eastside
Heat pumps rated to 20°F. Same-day in Seattle and Bellevue.
NATE-certified install, repair, and maintenance for the Puget Sound. We dispatch a branded truck inside 9 minutes for in-zone service calls—and we leave a flat-rate quote in your hand before any work starts.
NATE-CertifiedSame-Day ServiceMaster-LicensedFamily-Owned Since 2014
Service & installEvery major brand.
TRANEInstall + Service
CARRIERFactory Auth.
LENNOXPremier Dealer
MITSUBISHIDiamond Contractor
BRYANTFactory Auth.
DAIKINComfort Pro
HONEYWELLPro Installer
9min
In-Zone Dispatch
Average truck-to-curb time across Seattle and Bellevue
3,200+
Homes Serviced
Repairs, installs, and tune-ups since 2014
20°F
Heat-Pump Rated
Cold-climate inverter systems engineered for PNW winters
11yrs
Family-Owned
Founded in Ballard 2014. Same crew, same trucks, same number
What we do
Six services. One NATE-certified crew.
A focused shop by design. We service and install heat pumps, AC, and high-efficiency gas furnaces—and we say no to work outside that lane so the crew stays sharp on the equipment our neighbors actually run.
CoolingAC Install
High-SEER condensers and inverter splits sized to your house, not your old system. Flat-rate quote before any work starts.
Learn more
CoolingAC Repair
Same-day diagnosis for capacitors, contactors, refrigerant leaks, and frozen coils. We carry the parts on the truck.
Learn more
Heat PumpsHeat Pump Service
Cold-climate Mitsubishi and Daikin inverter installs and Energy Trust rebates handled end-to-end. Rated to 20°F balance point.
Learn more
HeatingFurnace Install
96% AFUE gas and dual-fuel hybrid systems. Permit pulled, code-compliant venting, manufacturer-rep commissioning.
Learn more
HeatingFurnace Repair
No-heat calls answered the same day, every day—ignitors, flame sensors, draft motors, control boards. 24/7 emergency line.
Learn more
Indoor AirDuct Cleaning & IAQ
NADCA-trained duct cleaning, MERV-13 filter upgrades, and HEPA standalones for wildfire-smoke season.
Learn moreCoverage map
Five Puget Sound metros. Same-day in every one.
9 minAverage in-zone dispatch
Seattle9 min
Bellevue11 min
Kirkland12 min
Renton14 min
Tacoma22 min
Coverage zone9-min avg in-zone · 22-min max
SeattleBallard · Queen Anne · Capitol Hill · West Seattle · Magnolia
9 minAvg dispatch
BellevueDowntown · Bridle Trails · Crossroads · Eastgate · Newport Hills
11 minAvg dispatch
KirklandJuanita · Totem Lake · Houghton · Rose Hill · Finn Hill
12 minAvg dispatch
RentonHighlands · Talbot Hill · Kennydale · Fairwood · The Landing
14 minAvg dispatch
TacomaNorth End · Proctor · Stadium · Hilltop · University Place
22 minAvg dispatch
How a service call works
One call. A truck on your curb. A flat-rate quote in your hand.
No time-and-materials billing. No surprise diagnostic fees. No upsell scripts. Every NorthPeak service call follows the same four steps—the same way our founder Tom ran his first truck out of Ballard in 2014.
- 01
You Call
Dispatcher answers in three rings, day or night. We confirm zip code, equipment make, and the symptom in under two minutes.
- 02
Truck Dispatched
Branded service van rolls inside 9 minutes for in-zone Seattle and Bellevue calls. You get a tech name + truck photo by text.
- 03
Diagnosis + Flat-Rate Quote
On-site diagnosis is free with any repair. We hand you a written flat-rate quote before we turn a screwdriver—no surprise time-and-materials.
- 04
Repair + 2-Year Warranty
Parts on the truck for 90% of common failures. Every repair carries a 2-year parts & labor warranty. Every install carries 10 years on the equipment.
Meet the crew
Five trucks. The same five faces.
We don’t subcontract installs. The technician at your door is on our payroll, drives our truck, and is the one who’ll come back in two years if anything ever rattles loose.
NATE Cert.
WA Master Lic.Carla Duarte
Master Installer
NATE + EPA 608Diego Huerta
Senior Technician
Mitsubishi DiamondSarah Park
Heat Pump Specialist
Since 2014Tom Whitford
Owner / Founder
From the neighborhood
Real calls. Real receipts.
Five-star average across 400+ Google reviews. We’re happy to email full reviews—or just call the neighbor whose house has our yard sign and ask.
★★★★★
Furnace died at 6am with two toddlers in the house. Mike was on the curb in 22 minutes, had the ignitor in his truck, and we had heat by 7:30. Charged exactly what he quoted.
Jen K.
★★★★★
Got three bids on a heat pump. NorthPeak was the only crew who measured our ductwork before quoting and who told us the Energy Trust rebate would cover $1,800 of it. They were right.
Ramon V.
★★★★★
AC stopped cooling during the August heat dome. Same-day call, capacitor swap, $284 flat. The tech wore booties in the house and actually answered my question about MERV ratings.
Priya S.
Frequently asked
What homeowners ask before they book.
Do you offer financing on new heat pump or furnace installs?
Yes. We partner with Synchrony and GreenSky for 0% APR over 12, 18, or 24 months (with approved credit), and offer 60-month fixed-rate plans on installs over $6,000. Energy Trust of Oregon and Puget Sound Energy rebates handled in-house.
What warranty comes with a new install?
Equipment: 10 years parts on every install we do (manufacturer-registered). Labor: 2 years standard, 5 years on Trane and Mitsubishi premium tiers. Annual maintenance is required to keep the labor warranty active.
Which equipment brands do you install and service?
Install: Trane, Carrier, Lennox, Mitsubishi, Bryant, Daikin. Service: anything anyone’s ever installed in a Seattle-area house. Our trucks carry universal parts for capacitors, contactors, ignitors, flame sensors, and inducer motors.
Do you answer the phone at 2am for a no-heat call?
Yes. The 24/7 emergency line forwards to the on-call lead. November through March we staff two after-hours trucks. There’s no surcharge for nights or weekends—same flat rate, same crew.
Do you offer free estimates for new installs?
Yes. In-home estimates for new install jobs are always free and always written—we hand you three quotes (good / better / best) with the exact equipment models and price spelled out. No high-pressure same-day-discount nonsense.
Do you offer a maintenance plan?
Yes—our PeakCare plan is $189/year and includes two visits (spring AC, fall furnace), priority emergency dispatch, 15% off any repair, and waived diagnostic fees. About 1,400 Seattle-area households are on it.
How long does a typical heat pump install take?
Most single-zone ductless installs are one day. Whole-home ducted heat pump systems are 2–3 days depending on electrical and pad work. We pull permits the morning of and schedule inspector signoff within 5 business days.
Can a heat pump actually heat my Seattle house in January?
Yes, and they have been doing it across Puget Sound for years. The cold-climate inverter systems we install (Mitsubishi Hyper-Heat, Daikin Aurora) deliver 100% rated capacity at 5°F and continue running down to -13°F. Most years in Seattle they never see freezing.
Same-day service available
No heat? No cooling? We dispatch today.
Call the office or send the form below. Dispatcher answers in three rings, day or night, and you’ll have a truck on the way before the call ends.
24/7 Dispatch
(206) 555-0188