Unlimited, on a set turnaround

Send the change. We make it.
As often as you like.

Updating a banner or adding a collection page should not need a developer on retainer. On every store plan our team makes your storefront changes, with no cap and a turnaround you can plan a launch around. And if you would rather do it yourself, every headline, image and section is editable in your dashboard.

Change requests and their status in the WorkspaceCMS dashboard
A boardshop demo storefront on a phone
Respuesta rápida

How do storefront changes work on WorkspaceCMS store plans?

Every WorkspaceCMS store plan includes unlimited storefront changes made by the WorkspaceCMS team. Changes are finished in 2 business days on eCommerce Launch and 1 business day on Growth and Scale, and Scale requests go to a priority queue. Growth also builds 2 new landing or category pages a month and Scale builds 5. If the storefront goes down, the response target is the same business day on Launch and within 4 business hours on Growth and Scale. Store owners can also edit pages themselves at any time.

Ask, track, done

Send a change from your dashboard and follow its status there. Our team makes it within your plan's turnaround and lets you know when it is live.

  • 2 business days on Launch
  • 1 business day on Growth and Scale
Change requests in the dashboard

New pages every month

Growth and Scale include new landing or category pages built for you each month, for a sale, a launch or a new collection.

  • 2 a month on Growth
  • 5 a month on Scale
A campaign page on a fashion demo storefront

O edítalo tú mismo

Prefer to make a quick edit now? Change any headline, image or section in your dashboard, or ask Sage how, and publish when you are ready.

  • Unlimited edits of your own
  • Free help from Sage in your dashboard
Editing a page in the dashboard

A fast answer if something breaks

Weekly speed and health checks catch slow or broken pages early, and a Monday summary email tells you what happened last week. If the site goes down, the response target is set by your plan.

  • Same business day on Launch
  • Within 4 business hours on Growth and Scale
The Monday summary email
By plan

Changes made for you on each store plan

Read straight from the comparison on our pricing page. eCommerce Enterprise is scoped with you on a call.

Changes made for you by store plan
FunciónLanzamientoGrowthScale
Cambios hechos por nosotrosEn 2 días hábilesEn 1 día hábilEn 1 día hábil
Si tu sitio se caeEl mismo día hábilDentro de 4 horas hábilesDentro de 4 horas hábiles
Nuevas páginas de destino o de categoría al mesNo incluido25
Contacto de éxito dedicado
Cola de soporte prioritario
Sesión de trabajo mensual, de hasta 60 minutos

See every feature side by side →

Preguntas frecuentes

Questions about Changes made for you

How do storefront changes work on WorkspaceCMS store plans?

Every WorkspaceCMS store plan includes unlimited storefront changes made by the WorkspaceCMS team. Changes are finished in 2 business days on eCommerce Launch and 1 business day on Growth and Scale, and Scale requests go to a priority queue. Growth also builds 2 new landing or category pages a month and Scale builds 5. If the storefront goes down, the response target is the same business day on Launch and within 4 business hours on Growth and Scale. Store owners can also edit pages themselves at any time.

Is there a limit on change requests?

No. Changes are unlimited on every store plan. Your plan sets how quickly each one is done.

What counts as a business day?

Monday to Friday. A site-down issue is handled on a faster response target than an ordinary change.

Can I make changes myself?

Yes. Edit any headline, image or section in your dashboard whenever you like.

What kinds of changes can I ask for?

Anything on the storefront: banners, copy, images, sections, menus, collection pages and new layouts within your plan's design. Larger new features or custom integrations are scoped and quoted first.

How do I send a change?

From your WorkspaceCMS dashboard. Each request shows its status, and you can add screenshots or files.

Who makes the changes?

The WorkspaceCMS team. Growth and Scale also come with a dedicated success contact.

What is the monthly working session on Scale?

Up to 60 minutes with our team each month to review results, plan new pages and agree the next changes.

Do product changes need a request?

No. Products, prices and stock come live from your Shopify or BigCommerce store, so you change them there as usual.

What happens if the storefront goes down?

We respond the same business day on Launch and within 4 business hours on Growth and Scale, and weekly health checks catch problems before shoppers do.

Do changes use AI credits?

No. Changes our team makes are part of your plan. AI credits are used by the AI agents, such as Blog Autopilot and the AI chat agent.

Can more people on my team send requests?

Yes. Launch includes 2 logins, Growth 4 and Scale 8, and you can add more.

See which plan fits your store

Launch, Growth and Scale side by side, with Enterprise for fully custom work.