Fair Use Policy — Workspace CMS

Workspace CMS plans are sized for a normal business website. “Unlimited” pages and posts means you won’t get nickel-and-dimed for publishing — but if a site runs unusually far past the norms below, we’ll reach out to right-size your plan rather than quietly absorb it or surprise you on a bill.

5.1 What “unlimited” and “advisory” mean

“Unlimited” and “advisory” allowances assume normal use for a single business website on the Customer’s tier. The plan you select reflects how we size capacity (bandwidth, AI Credits, build minutes, support hours) for that profile.

5.2 Review triggers

We may review, and after notice may throttle, rate-limit, require an upgrade, or apply custom pricing to, any tenant exceeding any of:

500 published pages;
25 GB stored assets/data;
50 production deploys per day; or
Sustained bandwidth/request volume materially above the tier norm (see your tier in the allowances table).

5.3 Throttling measures

Throttling measures include rate limiting, reduced image optimization, increased cache TTL, or static fallback, applied to protect platform stability and other tenants, with notice where practicable.

In practice: we almost never throttle. The far-more-common outcome is a plan recommendation. If your business has grown into more traffic, more pages, or a heavier media library, we’d rather move you to White-Glove or to a custom-quoted plan than catch you off-guard. Reach out to us first if you’re planning a launch or a big content push and we’ll size capacity ahead of time.

How we communicate review actions

First, an automated email to the workspace owner with the meter that’s exceeded and a recommendation (upgrade, custom quote, or one-time burst allowance).
A response window (usually 14 days) before any throttle takes effect, unless the situation puts the platform or other tenants at risk.
A real human follow-up from the strategist on your account — we don’t off-board you to a chatbot for a Fair Use conversation.