Instant answers, and
a real team behind them.
Every WorkspaceCMS dashboard has Sage built in. Ask it anything about your site, your plan or how to do something, for free. When it cannot solve it, Sage writes the request up and our team takes over.
Three steps, and you never repeat yourself.
Ask Sage, free
Open Sage from any page of your dashboard. It already knows your account: your plan, your add-ons and where your website build stands. Ask how to do something and it walks you through the real steps, with a link to the right page. Help answers are free on every plan and never use your AI credits.
Not solved? Sage writes it up
When Sage cannot fix it, or you would rather talk to a person, it drafts the request for our team from your conversation. You read it and send it with one click, so you never have to explain the problem twice.
A real person takes it from there
Our team makes the change, fixes the bug or answers the question, and replies in My Requests. Website updates are made for you in 4 business days on Essentials, 2 on Growth, 1 on Premium.
Already a client? Log in to get help.
Sign in with the email address on your account. We send you a sign-in link, or use Google or your password. Every request you send from the dashboard is tied to your site.
One form for everything, inside your dashboard.
Submit Request is on every page of your dashboard. Pick what you need, describe it, add a screenshot if it helps, and choose whether we may use your AI credits for it. Sage can fill it in for you.
Edit request
Change words, images, hours, team members or a blog post. Your plan covers it.
Bug
Something looks wrong or does not work. Add a screenshot and we fix it.
Estimate
New pages, new sections or design changes. We send a scope and a price before any work starts.
Domain
Connect the domain you own, or get help buying one.
Question
Anything about your account, your plan or your bill.
One minute each, on the real screens.
From your first login to your own domain. The same videos are in Help inside your dashboard, on the page each one explains.
Getting started
Your first login, your setup steps and the design questionnaire.
Tour your dashboard
Where everything lives: the sidebar, Create, Search, and Help with Sage.
Edit a page on your site
Edit the sections you can and publish them. Ask us for the title, address or layout.
Write and publish a blog post
Start a post, let AI draft it, set the SEO fields, then publish or schedule.
Ask us for a change
Send a request from any page, or ask Sage. We make the update for you.
Your leads and form submissions
Every inquiry from your site, in one place.
Upgrade your plan
Compare plans and switch from Billing.
Connect your domain
Put your site on your own web address, step by step.
Know what your plan covers.
Short tours of each plan, so you know what you can ask us for.
Every plan, side by side
What each plan includes, so you know what to ask us for.
The Essentials plan
Your site, hosting and the updates we make for you.
The Growth plan
More pages, online booking, reviews and faster changes.
The Premium plan
The full build, one included integration and our fastest turnaround.
Step-by-step guides.
Support questions,
answered.
Is support included in my plan?
Yes, on every plan. Sage's Help tab is free, and our team handles your website updates, bug fixes and questions as part of your plan. Bigger work, like new pages, new sections or a design change, is quoted before we start.
Is Sage a person?
No. Sage is the AI agent built into your WorkspaceCMS dashboard. It answers right away, and when it cannot solve something it hands the request to our team, who are real people.
Does asking Sage for help use my AI credits?
No. Help answers never use AI credits, on any plan. Sage has a second tab, Your data, that answers questions about your traffic, reviews and leads. That one uses AI credits and comes with Growth, Premium and Ultra.
Can everyone on my team use it?
Yes. Every person with access to your WorkspaceCMS dashboard can ask Sage for help, including people with view-only access.
Where do I see my requests?
In My Requests in your dashboard. Every request, its status and our replies live there.
I can't get into my account. What do I do?
On the sign-in page, enter the email address on your account and we send you a fresh sign-in link. If that address is no longer yours, use the chat on this site or the contact page and we will help you back in.
I am not a client yet. Who do I talk to?
Use the chat on this site, or book a call with our team on the contact page. We are happy to walk you through the dashboard before you sign up.
We build your site for free.
Then we stay to help.
Sign up online and we build your site for you. Sage and our team are there from day one.
Have a question first? talk to us