Never miss another call.
AI answers for you.
When nobody can get to the phone, or after hours, an AI receptionist answers in your business's name. It answers questions, books appointments, takes messages, and emails you a summary of every call. It lives in the same dashboard as your website.
- Thanks for calling Northside Plumbing. I’m their virtual assistant, and this call may be recorded. How can I help?
- Hi, our water heater is leaking. Is anyone there tonight?
- The team is away for the night, but I can book you the first visit tomorrow. Morning or afternoon?
- Checking the calendar for open times
- First thing in the morning, please. It’s Dana Reyes.
- I have 8:00 or 9:30 tomorrow. Which works best?
- Booked: Water heater repair, Wed 8:00 am
Dana Reyes called after hours about a leaking water heater. Booked for Wed 8:00 am. Full transcript in Call Tracking.
A receptionist that never takes a day off.
Answers in your name
Greets callers as your business, says it is a virtual assistant, and answers questions about your services, hours and area from what you tell it.
Books appointments
Finds real open times on your WorkspaceCMS booking calendar and books the caller in. It only says a time is booked once the calendar confirms it.
Takes messages
Collects the caller's name, the best number to call back and what they need, and reads the number back to make sure it is right.
Covers after hours
At night and on weekends it tells callers the team is away, then offers to book a time on your calendar instead of sending them to voicemail.
Hands off to a person
When a caller asks for a person during your hours, it tells them and transfers the call to the number you choose.
Writes everything down
Every call is saved with a summary and the full transcript, and you get an email about each one.
Set up in an afternoon. Answering by tonight.
- 1
Add it from your dashboard
Open Add-ons and click Add AI Receptionist. It comes with a phone number and 200 minutes a month, added to your WorkspaceCMS bill.
- 2
Tell it about your business
Write a greeting and anything callers ask about. It already knows your website chat's answers, so it says the same things your site does.
- 3
Choose when it answers
Every call, only calls nobody picks up, only after hours, or both. Set your business hours and how long your phone rings first.
- 4
Make a test call, then switch it on
Call from your own phone to hear it before any customer does. Test calls are free. When it sounds right, switch on Answer calls.
You decide when it answers, and what it says.
Let your phone ring first and have the receptionist catch only what you miss, cover nights and weekends, or answer every call. Your business hours are read in your own time zone.
Write the greeting, the areas you serve, the prices you are happy to quote, and anything it should never promise. Changes take effect as soon as you save.
- When nobody picks up, and after hours
- After hours only
- Only when nobody picks up
- Answer every call
Wake up to booked jobs, not voicemails.
Each call it answers shows up with the caller, how long it lasted, what happened, a summary and the full transcript. You get an email about every one, so a message never sits unheard.
Bookings land on the same calendar as your website’s online booking, and calls sit next to your form fills and chats in the Leads Inbox.
- Dana ReyesTue 8:42 pm3 minBooked
Leaking water heater. Booked Wed 8:00 am.
- (614) 555-0122Tue 1:15 pm2 minMessage
Wants a quote to re-pipe a 1920s house. Call back after 4.
- (380) 555-0164Tue 11:02 am1 minAnswered
Asked if you serve Worthington. Yes.
Built for owners. Specified for technical buyers.
A voice agent on a real phone network that works through a small set of tools, scoped to your business and nothing else. It cannot confirm a booking the calendar has not accepted, and it cannot run up a bill you did not see coming.
- Tools it can call
- take_message, find_open_times, book_appointment, transfer, hangup
- Knowledge
- Your website chat's knowledge base plus your own notes, the same facts your chat widget uses
- Booking
- Real open times from your WorkspaceCMS booking calendar. A booking is confirmed only when the calendar returns booked
- Hours
- Answer modes and business hours are evaluated in your business's own time zone. Ring first for 5 to 60 seconds
- Guardrails
- Discloses it is a virtual assistant, routes emergencies to 911, never invents prices or availability, ends robocalls
- Limits
- 50 AI-answered calls a day, 3 per caller an hour, 15 minutes a call. Past a limit, calls ring through
- After every call
- Transcript stored, AI summary, owner emailed. Calls the callback misses are swept hourly, so none is left unreported
- Billing
- Two items on your WorkspaceCMS Stripe subscription: the flat monthly price and a metered overage price. Minutes are metered once, with idempotent events
→ find_open_times { "typeId": "water-heater" }← { "times": [ "Wed 8:00 am", "Wed 9:30 am" ] }→ book_appointment { "token": "…", "name": "Dana Reyes" }← { "booked": true }// only now does it tell the caller they are booked→ hangupOne price. A number and minutes included.
AI Receptionist
$99/mo
- 200 AI-answered minutes a month
- A phone number included
- Bookings, messages, transfers and call summaries
- Extra minutes $0.29 a minute
- Test calls from your own phone are free
An add-on for Growth, Premium and Ultra, charged on the same monthly invoice as your plan. Not available on Essentials. Compare plans
Already a customer? The account owner adds it from Add-ons in the dashboard. Cancel any time from the dashboard; it keeps answering until the end of the period you paid for. Want to know which ads make the phone ring too? See call tracking.
AI Receptionist questions,
answered.
What does the AI Receptionist cost?
$99/mo, with 200 AI-answered minutes and a phone number included each month. Minutes past that are $0.29 a minute. It is added to the same monthly WorkspaceCMS bill as your plan, to the card already on file.
Which plans can add it?
Growth, Premium and Ultra. It is a paid add-on on all three and is not available on Essentials. The account owner adds it from the Add-ons page or the AI Receptionist page in the dashboard.
Do callers know they are talking to AI?
Yes. It always says it is a virtual assistant and that the call may be recorded. If you write your own greeting without that, it adds the line for you.
Can I keep my existing business number?
Yes. The receptionist answers on the number that comes with it. To keep your existing number, set your phone to forward unanswered calls to it, and callers keep dialing the number they already know.
What happens after hours?
Set your business hours and choose an answer mode that covers after hours. At night and on weekends it tells callers the team is away, then offers to book them a time on your calendar or takes a message for the morning.
Will it make things up?
It is told to answer only from your business information and the notes you give it. It does not invent prices, availability or promises, does not give medical, legal or financial advice, and offers to take a message when it does not know. If a caller describes an emergency, it tells them to hang up and call 911.
Can a spam wave run up my bill?
No. It answers up to 50 calls a day and 3 from any one number an hour. Past that, calls ring your phone as normal, so a robocall burst cannot eat your minutes. Robocalls and sales pitches it does answer, it politely ends.
Do I need Call Tracking too?
No. The AI Receptionist comes with its own number. If you already use Call Tracking, the two work together, and receptionist calls show in the same call list.
How do I cancel?
The account owner cancels from the dashboard. It keeps answering until the end of the period you have already paid for.
More tools
See what else your site runs on.
Every tool lives in the same dashboard as your site. Here are the others, each with its own walkthrough.
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- Premium and UltraAI Visibility Tracker See whether ChatGPT and other AI assistants name your business, and who they name instead.
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- Every planForms & leads Build forms, get an email for every fill, and see every lead in one list.
- Premium and Ultra, or a Growth add-onAI Chat Widget Your front desk: answers website visitors 24/7, collects their details, and hands off to your team.
- Growth and upSage, your back-office AI agent Helps you run the business: ask about your traffic, searches, reviews and leads, and get answers from your own data.
- Growth and upBooking & scheduling Customers book on your site day or night, with team calendars on Google Calendar or Calendly.
- Growth and upGoogle reviews Your Google reviews on your site, synced every day, plus review-request emails.
- Add-on, Growth and upCall tracking A tracking number per ad or source, every call recorded and transcribed.
- Add-on, any planBusiness email Email at your own domain, like you@yourbusiness.com, with mailboxes you create and manage from your dashboard.
- Add-on, Growth and upSignal lead hunting Finds people on Reddit, forums, YouTube, LinkedIn and X asking for what you sell, and puts them in your dashboard as leads.
- Growth and upMulti-location A page for every location, and a store locator that finds the nearest one.
Everything every plan includesEvery tool, shown in fullCompare plans
The next call might be your best customer.
Make sure someone picks up.
Sign up online and we build your site for you. Then add the AI Receptionist from your dashboard on Growth, Premium or Ultra, for $99/mo.
Want to compare plans first? see pricing