Connected for you

The tools around your store, connected for you.
The apps inside it, left alone.

Some tools belong on the storefront, like tracking tags, email sign-up and chat, and our team connects those for you. Everything that runs your orders stays in Shopify or BigCommerce, where it already works. Bigger custom connections are scoped and quoted in writing before any work starts.

Tracking tags and cookie consent in the WorkspaceCMS dashboard
An automotive demo storefront on a phone
Quick answer

Which integrations do WorkspaceCMS store plans include?

Every WorkspaceCMS store plan connects GA4 and Google Tag Manager, the Meta Pixel, Google Ads conversion tracking, Klaviyo or Mailchimp sign-up forms and pop-ups, contact and lead forms, and a chat widget or the WorkspaceCMS AI chat. Growth adds up to 3 more standard integrations and the Developer API, and Scale up to 5. Checkout, payments, subscriptions, marketplaces, order emails and ERP or CRM syncs stay in the merchant's Shopify or BigCommerce store. Custom APIs and middleware are quoted separately.

Tracking you can trust

GA4, Google Tag Manager, the Meta Pixel and Google Ads conversion tracking are set up with a cookie banner. Purchase events come from your store's own Google and Meta channels, and we link them so sales show in your reports.

  • GA4, Google Ads, Meta and Bing
  • A cookie banner included
Analytics in the dashboard

Sign-up forms and chat

Klaviyo or Mailchimp sign-up forms and pop-ups, lead forms with spam protection, and your chat widget or our AI chat are connected on every plan. Cart and post-purchase flows keep running in their own store apps.

  • Klaviyo or Mailchimp sign-up
  • Intercom, Tidio, Gorgias and similar, or our AI chat
Forms connected to an email list

Room for more on Growth and Scale

Growth adds up to 3 more standard integrations and Scale up to 5: any tool that installs with a script or an existing Shopify or BigCommerce app, such as reviews, loyalty or a help desk. Both add the Developer API.

  • Up to 3 on Growth, up to 5 on Scale
  • Developer API on Growth and Scale
The Developer API in the dashboard
By plan

Integrations on each store plan

Read straight from the comparison on our pricing page. eCommerce Enterprise is scoped with you on a call.

Integrations by store plan
FeatureLaunchGrowthScale
Integrations done for youTracking, email sign-up and chatUp to 3Up to 5
Developer API
Lead inbox with instant alerts
Google reviews on your site
Online booking

See every feature side by side →

FAQ

Questions about Integrations

Which integrations do WorkspaceCMS store plans include?

Every WorkspaceCMS store plan connects GA4 and Google Tag Manager, the Meta Pixel, Google Ads conversion tracking, Klaviyo or Mailchimp sign-up forms and pop-ups, contact and lead forms, and a chat widget or the WorkspaceCMS AI chat. Growth adds up to 3 more standard integrations and the Developer API, and Scale up to 5. Checkout, payments, subscriptions, marketplaces, order emails and ERP or CRM syncs stay in the merchant's Shopify or BigCommerce store. Custom APIs and middleware are quoted separately.

What stays in my Shopify or BigCommerce store?

Inventory, shipping rates, taxes, checkout, payments, customer accounts, subscriptions, marketplaces, order emails and ERP or CRM syncs. They keep working because the storefront does not replace your store.

What is quoted separately?

Read-only API feeds, sending form leads into a CRM, showing ERP data on the storefront, product configurators, fitment finders and custom APIs or middleware. Each is scoped with you and quoted in writing.

What is a standard integration?

A tool that installs with a script or an existing Shopify or BigCommerce app, such as reviews, loyalty or a help desk.

Will purchases show in GA4 and Google Ads?

Yes. Purchase and revenue events come from your store's own Google channel, and we link it to the storefront's tracking so sales show in your reports.

Does Klaviyo keep sending my cart and order emails?

Yes. Those flows run in Klaviyo's store app, which keeps working. We connect the storefront's sign-up forms and pop-ups to your list.

Can I use my own chat tool?

Yes. Intercom, Tidio, Podium, Gorgias and similar tools can be connected on every plan. The WorkspaceCMS AI chat agent is included on Growth and Scale and a $49 a month add-on on Launch.

What is the Developer API?

Programmatic access to your storefront's content on Growth and Scale, for teams that want to connect their own systems.

Will my subscriptions and marketplace listings keep working?

Yes. Recharge, Shopify Subscriptions, Amazon, eBay, Walmart and Google Shopping all keep running from your store.

Can you connect my ERP or CRM?

ERP and CRM syncs for products, customers and orders stay connected to your store as they are today. Showing ERP data on the storefront or sending leads into a CRM is scoped and quoted. Full ERP and CRM integration is part of eCommerce Enterprise.

What if I need more integrations than my plan includes?

Move up a plan, or have the extra integration scoped and quoted in writing.

Is a cookie banner included?

Yes, on every plan, alongside the tracking tags it controls.

See which plan fits your store

Launch, Growth and Scale side by side, with Enterprise for fully custom work.